At Tech Zealix, our priority is delivering high-quality SEO services that meet your expectations and drive measurable results. We strive to ensure client satisfaction, but we understand that there may be situations where a refund is requested. This Refund Policy outlines the terms and conditions under which refunds may be issued.
1. Services Covered by This Policy
This refund policy applies to all services offered by Tech Zealix, including but not limited to:
- SEO audits
- Guest posting
- On-page optimization
- Content marketing
- Technical SEO services
2. Eligibility for Refunds
Refund requests will be evaluated on a case-by-case basis and are subject to the following terms:
a. Refunds for Prepaid Services
- Refunds for prepaid services are available only if the service has not yet been initiated.
- Once the service has started, refunds may not be issued except in cases of non-performance (as outlined below).
b. Non-Performance
- If Tech Zealix fails to deliver the agreed-upon services due to reasons within our control, you may be eligible for a partial or full refund, depending on the extent of work completed.
- Examples of non-performance include failure to meet deadlines without prior communication or failure to provide the agreed deliverables.
c. Dissatisfaction with Results
- SEO is a long-term strategy, and results may vary depending on factors beyond our control, such as algorithm changes or industry competition. Refunds will not be issued solely due to dissatisfaction with SEO results if services have been performed as agreed.
3. Non-Refundable Services
Certain services are non-refundable, including:
- Completed SEO audits or reports
- Guest posts already published on third-party websites
- Work completed and delivered in accordance with the agreed terms
4. Process for Requesting a Refund
If you believe you are eligible for a refund, please follow these steps:
- Contact Us: Submit your refund request via email to [Your Contact Email] within 14 days of the issue arising.
- Provide Details: Include your order details, a description of the issue, and any supporting documentation.
- Review Process: Our team will review your request and respond within 7 business days with a resolution.
5. Refund Resolution
Upon review of your request, one of the following outcomes will be communicated to you:
- Approval of Full Refund: If your refund request is approved, the full amount will be refunded to your original payment method within 10 business days.
- Approval of Partial Refund: If services have been partially completed, a prorated refund may be issued.
- Denial of Refund: If the refund request does not meet the eligibility criteria, we will provide an explanation for the decision.
6. Changes to This Refund Policy
Tech Zealix reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with the “Last Revised” date, and we encourage you to review it periodically.
7. Contact Us
If you have questions about our Refund Policy or need assistance with a refund request, please contact us:
Email: ubaidabid166@gmail.com
Phone: +923119503222
Address: Al Quraish Street Railway Road h# 3610/A Jalilabad Colony Multan
This “Refund Policy” is designed to set clear expectations and ensure fairness for both you and your clients. Let me know if you’d like to make any changes or add specific clauses!